The Term ‘The Heel Bar’ or ‘us’ or ‘we’ refer to the owner of this website with an address in The Diamond, Carndonagh, Inishowen, Co Donegal. The user/ viewer of this website is referred to as ‘you’ or ‘user’.
Once we receive payment for your order via Paypal or Stripe we will process your order. If payment fails then your order will not be processed. Please allow 2-3 days for us to process your order. Once we have processed your order we will email you to say your order is on the way.
An Post deliveries normally take 5-7 days but please allow for additional days during busy periods such as Christmas or during restrictions set due to Covid 19.
Both An Post and any courier service may not deliver over the weekend so this may add delivery time in some cases.
Should any duty or custom charges be required to deliver your product then this charge is on customer to settle and not on The Heel Bar. We are not liable for any duty or customs charges to deliver your products.
Should you for any reason wish to return your item/s then please return to me in the original packaging, unopened and undamaged. The cost to return any items is on you, the customer. Should the item be opened or damaged then we reserve the right to withhold your payment and we will notify you by email.
No return on sale items.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
Each is product is sold in single quantities or pairs such as gloves, shoes, boots or socks unless otherwise stated.
Our prices are subject to change at any time without notice. We also reserve the right to remove or modify any of our products without notice.
The Heel Bar accepts payments via Paypal or Stripe on it’s website. If you do not have a paypal account your payment is still processed via Paypal. Our website does not store your payment information, this is handled by Paypal or Stripe on their servers and protected by their policies on storing your personal information.